Last updated: March 17, 2023
Welcome to VOL AI (volai.app), the website and online service of VOL Space, Inc. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website volai.app, our AI corporate knowledge base web-app, and any associated services or tools (collectively, the "Services"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Services after the date such revised Privacy Policy is posted.
1. Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect via the Services includes:
(a) Personal DataWe collect personally identifiable information, such as your corporate email address, full name, and job title when you register for an account or interact with the Services.
(b) Derivative DataInformation our servers automatically collect when you access the Services, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Services.
(c) Data from Meetings, Chats, Tasks, and Other SourcesWe collect data from meetings, chats, tasks, and other sources within your company to generate the AI corporate knowledge base for your organization.
2. Use of Your Information
We may use the information we collect from you to:
(a) Create and manage your account;
(b) Provide the Services to you and your organization;
(c) Improve, personalize, and expand our Services;
(d) Analyze how you use the Services;
(e) Communicate with you, including for customer service and support;
(f) Send you updates and other administrative communications;
(g) Protect the security and integrity of the Services;
(h) Respond to legal requests and prevent fraud.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations, including:
(a) By Law or to Protect RightsIf we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
(b) Third-Party Service ProvidersWe may share your information with third parties that perform services for us or on our behalf, including cloud storage providers (e.g., Amazon Web Services), customer support, and analytics.
(c) Business TransfersWe may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
5. International Data
As our target market is the United States, we primarily process and store data within the United States. However, as we provide services to clients worldwide, we may transfer, store, and process your information in countries other than your country of residence. These countries may have different data protection laws than your country of residence. By using our Services, you consent to the transfer of your information to countries outside your country of residence, including the United States, as necessary to provide the Services.
6. Third-Party Websites
The Services may contain links to third-party websites and applications in our market of integrations. Once you have used these links to leave the Services, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.
7. Your Privacy Rights
Depending on your location, you may have certain rights under applicable data protection laws. These may include the right to access, correct, or delete your personal information, as well as the right to object to, or restrict, the processing of your information. To exercise these rights, please contact us at legal@volai.app.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:VOL Space, Inc.Email: legal@volai.app (for legal inquiries) or info@volai.app (for general inquiries)We will do our best to address your concerns and promptly respond to your inquiries.